Privacy Policy

 

Last updated: 13 November 2026

Digits Accounting (Pty) Ltd ("Digits Accounting", "we", "us") respects your privacy. This policy explains what personal information we collect, how we use and protect it, and your rights under South Africa's Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are

Digits Accounting (Pty) Ltd is a South African tax and accounting practice. We run this website (www.digitsaccounting.co.za) and our online course, Balance Your Own Books.

Information Officer: Hanneke Barlow
Email: hanneke@digitsaccounting.co.za

2. What we collect

  • Contact details you give us, such as your name, email address and phone number.

  • Information you share when you enquire, sign up for a course or become a client, such as billing details and the business and tax information we need to provide our services.

  • Details from our Facebook and Instagram lead forms. When you submit one of these forms, Meta shares the details you entered (such as your name and email address) with us.

  • Website and advertising data, such as pages visited, device and browser information, collected through cookies and tools like Squarespace analytics and the Meta Pixel.

3. How we use your information

  • To reply to your enquiries and send you information you asked for, such as course details.

  • To provide our accounting, tax and course services, including student logins.

  • To send invoices and manage payments.

  • To send you occasional updates and news. You can unsubscribe at any time.

  • To improve our website and measure how our advertising performs.

  • To meet our legal obligations, such as keeping tax records.

4. Who we share it with

We do not sell your personal information. We only share it with service providers who help us run our business (for example website hosting, email, accounting software, payment providers and Meta for advertising), and with SARS, CIPC or other authorities when the law requires it or when we act on your instructions. Some of these providers store information outside South Africa. We use reputable providers that protect personal information to an adequate standard.

5. How long we keep it

We keep personal information only for as long as we need it for the purposes above, or for as long as the law requires (for example, tax records are generally kept for five years).

6. How we protect it

We take reasonable technical and organisational measures to keep your information safe from loss, misuse and unauthorised access.

7. Your rights

You may ask us to tell you what personal information we hold about you, to correct or delete it, or to stop using it for direct marketing. Where you gave consent, you may withdraw it at any time. To do any of this, email our Information Officer at hanneke@digitsaccounting.co.za. If you are unhappy with how we handled your information, you may lodge a complaint with the Information Regulator (South Africa) at www.inforegulator.org.za.

8. Cookies

Our website uses cookies to work properly and to help us understand how visitors use it. You can control or block cookies in your browser settings.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.